Contraband Police

All our products are digital game redemption codes, so no physical shipping or logistics delivery is required. Your code will be issued instantly once payment is successful, and you can activate it directly online.

Refund Policy for Products
1. **Eligibility for Refund**: Refunds are only applicable to **unused and unredeemed Steam keys**. Once a key has been activated or redeemed, it cannot be refunded under any circumstances.
2. **How to Apply**: To request a refund, please contact our customer support team directly via email or live chat, and provide:
- Your full order number
- The specific reason for your refund request
3.**Processing Time**: Our team will review your request within 1-2 business days. We will verify the status of your Steam key (whether it has been redeemed) before approving the refund.
4.**Important Notes**:
- Refunds for unredeemed keys will be processed to your original payment method.
- No refunds will be granted for keys that have been activated or redeemed, as they cannot be revoked.